Refund & Cancellation Policy

At My Trending Offer, we value transparency and want our visitors and customers to understand how refunds, cancellations, returns, and payment-related matters are handled when using our website.

My Trending Offer is an online platform designed to help users discover deals, discounts, special offers, promotions, products, services, and other promotional opportunities from businesses and third-party providers.

This Refund & Cancellation Policy explains the circumstances under which a refund or cancellation may apply and clarifies the responsibilities of My Trending Offer and third-party merchants.

1. Scope of This Policy

This Refund & Cancellation Policy applies to your use of the My Trending Offer website and to transactions or services that are directly provided or charged by My Trending Offer.

Because our website may display offers and promotional links from independent third parties, not every purchase made after visiting our website is a transaction with My Trending Offer.

If you purchase a product or service directly from another company, that company's refund, return, cancellation, warranty, and customer service policies will generally apply.

2. My Trending Offer as an Offer and Promotional Platform

My Trending Offer primarily functions as an offer discovery, promotional, and information platform.

We may display or provide access to:

• Discounts
• Coupons
• Promotional codes
• Special offers
• Limited-time deals
• Product promotions
• Service promotions
• Travel offers
• Shopping offers
• Technology offers
• Lifestyle offers
• Entertainment offers
• Business services
• Digital services
• Affiliate offers
• Sponsored promotions
• Third-party advertisements

Some offers may redirect you to an external website where the purchase or transaction is completed.

Unless expressly stated on the applicable offer page or checkout page, My Trending Offer is not the seller or merchant responsible for fulfilling the third-party transaction.

3. Purchases Made From Third-Party Websites

When you click an offer or promotional link on My Trending Offer and complete a purchase on another company's website, your transaction is directly with that third-party company.

That third party is responsible for:

• Accepting your payment
• Processing your order
• Shipping products
• Delivering services
• Providing customer support
• Processing returns
• Approving or denying refunds
• Handling cancellations
• Honoring warranties
• Resolving order-related disputes

For these transactions, My Trending Offer generally does not control the merchant's refund process.

Example

If My Trending Offer displays a discount for a product and you click the offer and purchase that product on the merchant's website, any refund request should generally be submitted directly to that merchant.

My Trending Offer cannot normally cancel or reverse a transaction that was completed directly with another company.

4. Refunds for Third-Party Purchases

If your purchase was completed through a third-party merchant, please contact that merchant directly.

The merchant may have its own requirements regarding:

• Refund eligibility
• Return periods
• Restocking fees
• Shipping charges
• Cancellation deadlines
• Damaged products
• Defective products
• Digital products
• Subscription cancellations
• Promotional pricing
• Coupon usage
• Gift cards
• Store credit

Please review the merchant's applicable terms before completing your purchase.

5. Payments Made Directly to My Trending Offer

In some circumstances, My Trending Offer may offer services for which payment is made directly to our platform.

These services may include, depending on availability:

• Promotional services
• Advertising services
• Featured listings
• Business promotional packages
• Digital services
• Subscription-based services
• Other services expressly offered by My Trending Offer

When My Trending Offer directly receives your payment, the refund terms displayed during the applicable purchase or service process will apply.

If specific refund terms are not provided, requests will be reviewed based on the nature of the service, the transaction, the timing of the request, and the circumstances involved.

6. Refund Eligibility

A refund may be considered when My Trending Offer directly received the payment and one or more of the following circumstances applies:

• You were charged more than once for the same transaction.
• A payment was processed due to an apparent billing or technical error.
• A paid service was not provided as described.
• A significant technical issue prevented delivery of a paid service.
• An unauthorized transaction can be reasonably verified.
• A refund is specifically provided for under the applicable purchase terms.
• A cancellation request is submitted within an applicable cancellation period.
• Another circumstance exists that warrants review under the applicable terms.

Refund eligibility is determined based on the specific transaction and applicable terms.

Submitting a refund request does not automatically mean that the request will be approved.

7. Non-Refundable Transactions

Certain payments or services may be non-refundable.

A transaction may be non-refundable where:

• The applicable purchase terms state that it is non-refundable.
• The service has already been fully delivered.
• A digital product or service has already been accessed or substantially used.
• The applicable cancellation period has expired.
• The transaction was completed with a third-party merchant.
• The request relates to a third-party product or service.
• A promotional service has already been provided.
• Advertising placement or promotional exposure has already been delivered.
• The customer received the service or benefit for which payment was made.
• The applicable merchant or service provider does not authorize the requested refund.

This list is not intended to be exhaustive.

8. Cancellation Policy

Cancellation rights depend on the type of transaction.

Third-Party Purchases

For purchases made directly from third-party merchants, cancellation requests must generally be directed to the merchant.

My Trending Offer Services

For services purchased directly from My Trending Offer, cancellation requests should be submitted as soon as possible.

If a service has already started or has already been substantially performed, cancellation may not result in a full refund.

Where applicable, the specific service terms provided at the time of purchase will control.

9. Subscription Cancellations

If My Trending Offer offers a subscription or recurring service, cancellation procedures will be provided during the applicable signup or account-management process.

Unless otherwise stated in the applicable terms, cancellation of a subscription generally prevents future recurring charges but does not automatically create a refund for charges that have already been processed.

Any refund eligibility will depend on the applicable subscription terms and circumstances.

10. Duplicate Charges

If you believe you were charged twice for the same transaction by My Trending Offer, please contact us promptly.

To help us investigate, please provide:

• Your name
• Email address
• Transaction date
• Amount charged
• Order or transaction reference
• Payment confirmation
• Description of the issue

After verification, an eligible duplicate charge may be refunded to the original payment method.

11. Unauthorized Transactions

If you believe that a transaction was made without your authorization, please notify us as soon as possible if the payment was made directly to My Trending Offer.

You should also contact your bank, card issuer, or payment provider when appropriate.

For transactions completed through third-party merchants, you should contact the merchant directly as well.

We may request reasonable information necessary to investigate an alleged unauthorized transaction.

12. Refund Request Procedure

To request a refund for a payment made directly to My Trending Offer, please contact us using our contact form or by email at info@mytrandingoffer.com.

Please include as much of the following information as possible:

Refund Request Information

• Full name
• Email address associated with the transaction
• Order number or transaction ID
• Date of purchase
• Amount paid
• Payment method
• Reason for the refund request
• Description of the issue
• Supporting documentation, if applicable

Providing complete and accurate information may help us review your request more efficiently.

13. Refund Review Process

When a refund request is received, we may review:

• Whether My Trending Offer directly received the payment;
• The applicable purchase or service terms;
• The date of the transaction;
• The amount charged;
• Whether the service was delivered;
• Whether the service was accessed or used;
• Whether the request was submitted within an applicable refund period;
• Whether a billing or technical error occurred;
• Whether a duplicate or unauthorized payment occurred; and
• Any other information reasonably necessary to evaluate the request.

We may contact you if additional information is needed.

14. Refund Approval

If a refund is approved, it will generally be issued to the original payment method used for the transaction.

We generally do not issue refunds to a different payment method unless required by applicable law or otherwise agreed.

Once a refund has been submitted, the time required for the funds to appear in your account depends on the payment processor, bank, credit card issuer, or financial institution.

My Trending Offer does not control the processing time of your financial institution.

15. Partial Refunds

In certain circumstances, a partial refund may be considered instead of a full refund.

For example, a partial refund may be considered where:

• Part of a service has already been provided.
• A promotional service has partially been delivered.
• The applicable terms specifically provide for a partial refund.
• A portion of the transaction remains unused.
• Other circumstances support a partial refund.

Any approved partial refund will be based on the applicable terms and circumstances of the transaction.

16. Promotional Offers and Discount Codes

My Trending Offer may publish promotional offers that are subject to specific conditions.

These may include:

• Expiration dates
• Geographic restrictions
• Minimum purchase requirements
• Product restrictions
• Customer eligibility requirements
• Limited quantities
• New-customer restrictions
• Membership requirements
• Merchant-specific terms
• Promotional codes
• Limited-time pricing

An offer may be modified, suspended, or discontinued by the applicable merchant at any time.

Customers should review the terms displayed by the merchant before completing a purchase.

17. Expired Offers

Because offers can be time-sensitive, an offer displayed on My Trending Offer may expire before a visitor attempts to use it.

My Trending Offer does not guarantee that every offer will remain available after it has been published.

If you have already completed a purchase with a merchant, any refund or cancellation request will generally be governed by that merchant's policies.

18. Price Changes

Prices, discounts, promotions, inventory, and availability may change at any time.

The final price shown by the merchant at checkout is the price that generally applies to the purchase.

My Trending Offer is not responsible for a difference between a previously displayed promotional price and the price ultimately charged by a third-party merchant, except where My Trending Offer directly charged the customer and an applicable error is verified.

19. Affiliate Links and Commissions

Some offers displayed on My Trending Offer may contain affiliate links.

If you click an affiliate link and complete a qualifying transaction, My Trending Offer may receive a commission from the merchant or advertising partner.

Affiliate compensation does not normally increase the price you pay.

Affiliate commissions do not make My Trending Offer the seller of the third-party product or service.

Any refund for an affiliate purchase remains subject to the applicable merchant's refund and cancellation policies.

20. Third-Party Products and Services

My Trending Offer may feature products and services offered by independent businesses.

We do not generally control:

• Product quality
• Product safety
• Merchant inventory
• Delivery times
• Shipping charges
• Merchant customer service
• Merchant warranties
• Product performance
• Merchant refund decisions
• Third-party website availability

For these matters, customers should contact the applicable merchant or service provider.

21. Advertising and Featured Promotions

Businesses may have the opportunity to promote their products or services through My Trending Offer.

Where a business pays for advertising, promotional placement, featured listings, or similar services, separate commercial terms may apply.

Once a promotional service has been published, displayed, scheduled, or substantially delivered, cancellation or refund eligibility may be limited according to the applicable service agreement.

Any specific agreement provided to the business will govern where it conflicts with this general policy.

22. Chargebacks and Payment Disputes

If you believe a charge from My Trending Offer is incorrect, we encourage you to contact us first so that we have an opportunity to review and resolve the issue.

You may provide:

• Transaction details
• Order information
• Payment confirmation
• Explanation of the dispute
• Relevant supporting documents

Nothing in this policy is intended to restrict any rights you may have under applicable law or through your bank, credit card issuer, or payment provider.

23. Taxes and Government Charges

Where applicable, taxes, duties, fees, or other government-imposed charges may be determined by the merchant, payment processor, or applicable jurisdiction.

If a refund is approved, the treatment of taxes or other charges will depend on the applicable transaction and governing requirements.

24. Gift Cards, Coupons, and Promotional Credits

If My Trending Offer or a third-party merchant provides gift cards, coupons, promotional credits, or similar promotional benefits, additional terms may apply.

Unless expressly stated otherwise, My Trending Offer does not guarantee that third-party promotional credits or coupons will be refundable or exchangeable for cash.

Customers should review the applicable terms before using such promotions.

25. Fraud Prevention

To protect customers and our platform, we may review transactions that appear suspicious, fraudulent, duplicated, or otherwise irregular.

We may request additional information before processing a refund.

Where fraud is reasonably suspected, we may delay, deny, or investigate a refund request to the extent permitted by applicable law.

26. Refunds Required by Law

Nothing in this policy is intended to exclude, limit, or waive any consumer rights that cannot legally be excluded, limited, or waived under applicable federal, state, provincial, territorial, or other applicable laws.

Where applicable law provides a mandatory refund, cancellation, return, or other consumer protection, those legal requirements will apply.

27. No Automatic Refund for Website Access

Simply visiting or browsing My Trending Offer does not create a right to a refund.

Unless you have purchased a paid service directly from My Trending Offer, there is generally no purchase amount owed or refundable by My Trending Offer for browsing the website or viewing publicly available offers.

28. Changes to This Refund Policy

My Trending Offer may update this Refund & Cancellation Policy from time to time.

Changes may be made to reflect:

• Changes in our services
• Changes in payment procedures
• Changes in applicable requirements
• Changes in our business operations
• Improvements to our website
• Changes to our promotional model

The revised policy will be posted on this page with an updated Last Updated date.

Your continued use of the website after an updated policy is posted may constitute acknowledgment of the revised policy to the extent permitted by applicable law.

29. Contact Us

If you have questions about this Refund & Cancellation Policy or need assistance with a payment made directly to My Trending Offer, please contact us or email info@mytrandingoffer.com.

My Trending Offer
International Offer & Deal Platform

We will make reasonable efforts to review legitimate refund and cancellation inquiries and provide an appropriate response.